Modern Tooling and Premium Services for a Credit Referencing Company

Industry

Financial Services​

Services

Product Engineering​

Background of the Customer

Client is a leading credit reference agency that has a presence in 24 countries. As a global data company, clients play a key role in helping different industries, such as automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government agencies, make critical decisions with greater confidence. With growing competition, clients wanted to leverage the advantage of modern tooling to provide premium services to their customers and correspondingly improve revenue.

Key Objectives/Challenges

There were two critical risks involved in the engagement:

  • Requirement of skilled professionals with a deep understanding of testing techniques, tools, and methodologies. A lack of skilled resources and inadequate training could impact the quality and efficiency of testing services.
  • Misaligned Testing and Development Timelines: If the testing phase is rushed or does not align properly with the development timeline, it can result in inadequate testing, overlooked defects, and compromised product quality.

Our Solution

STL Digital successfully delivered Testing services with the below key deliverables.

  • Testing Strategy and Test Plan per Test Type
  • Project Milestones with QE Resource Allocations
  • Risk Mitigation Plan.

The Impact

STL Digital, in alignment with Client expectations, delivered:

95%+

Test coverage

85%+

Test automation coverage

90%

Defect closure rate: reported defects closed within two weeks of identification

>95%

Customer satisfaction ratings

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